Emeralds and diamonds are disappearing

If you notice any problems or bugs, here is the place to report them.
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Re: Emeralds and diamonds are disappearing

Postby Amethist » 29 Apr 2019, 09:14

Try opening the ticket you sent? It’s supposed to be below the “Support Tickets”.
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Re: Emeralds and diamonds are disappearing

Postby Wax Storm » 29 Apr 2019, 15:23

Cammy wrote:I went to feedback but can’t click on anything just the things to fill out the form

89F03019-1A65-4FA9-9B02-49CB16DDB765.png


Right on this page in your pic, just scroll down where that purple bar is and you'll find your own ticket and need to click on it directly ;)
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Re: Emeralds and diamonds are disappearing

Postby Cammy » 30 Apr 2019, 00:35

I’ve tried clicking on it and scrolling down to try and click it, it won’t work
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Re: Emeralds and diamonds are disappearing

Postby Wax Storm » 30 Apr 2019, 03:00

Cammy wrote:I’ve tried clicking on it and scrolling down to try and click it, it won’t work


One more try. Go to same place but zoom in or out your browser. See if that fixes it.
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Re: Emeralds and diamonds are disappearing

Postby Cammy » 30 Apr 2019, 06:32

Tried didn’t work, it might be the fact that I play this on safari on an iPad and not threw the app
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Re: Emeralds and diamonds are disappearing

Postby Amethist » 30 Apr 2019, 07:46

I play on IPad’s Safari too.

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There’s supposed to be a list of tickets you’ve reported previously. Tap on the latest one.
Last edited by Amethist on 30 Apr 2019, 08:03, edited 3 times in total.
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Re: Emeralds and diamonds are disappearing

Postby Amethist » 30 Apr 2019, 07:51

Wait, isn’t the Feedback team off from April 26 to May 1? It’s on announcements.
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Re: Emeralds and diamonds are disappearing

Postby Wax Storm » 30 Apr 2019, 16:03

Amethist wrote:Wait, isn’t the Feedback team off from April 26 to May 1? It’s on announcements.


They are on standby. Easter holiday vacation :D
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Re: Emeralds and diamonds are disappearing

Postby Cammy » 01 May 2019, 19:10

It doesn’t show that last bar,just this
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Re: Emeralds and diamonds are disappearing

Postby ClaudiaM25 » 02 May 2019, 06:13

Hey! I answered ur ticket on 2019-04-28 16:42:12 :D
I will PM you here the details also, check your inbox.
It's something to do with your browser/resolution the fact that you cannot see the page completely.
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