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Cannot buy diamond

PostPosted: Sun Apr 19, 2015 7:12 am
by Inayah
Each time I have tried to buy diamond there is a message saying that my session is timed out.

Re: Cannot buy diamond

PostPosted: Tue Apr 21, 2015 2:28 am
by allenafaith
Have you tried sending a support ticket there?
Guides and regular members can't help with payment problems. :)

Re: Cannot buy diamond

PostPosted: Tue Apr 21, 2015 10:03 am
by Soravia
Try with cleaning browser cache.
And if that don't help try from another one.

Re: Cannot buy diamond

PostPosted: Tue May 05, 2015 10:38 am
by Inayah
Thanks for your reply.

I have cleared my cache but it still doesn't work.
I don't know elsewhere I can buy diamonds. Could you provide me with some websites where I could do so?

Re: Cannot buy diamond

PostPosted: Tue May 05, 2015 9:18 pm
by Soravia
Can you give more information like what type of payment you use?
With credit/debit cards?
Where in the process of buying you get that message?

Re: Cannot buy diamond

PostPosted: Wed Jan 11, 2017 6:02 pm
by Rokushi
I am unable to purchase diamonds using the debit/credit card payment method also. Whenever you select the package an 'error' message stating "session has expired" appears. it is not a problem with a payment, it is a problem with the site.

Re: Cannot buy diamond

PostPosted: Fri Jan 27, 2017 5:15 pm
by sally
I was also having that problem. Fortunately that is solved now.