Unable to purchase diamonds

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Unable to purchase diamonds

Postby Guinastasia » 03 Sep 2020, 00:28

I clicked on the VIP store, and went to buy new diamonds (that's ANOTHER story), and when I chose the deal I wanted, it wouldn't go anywhere -- nothing happened.

And now, it won't even open the window!!! This is ridiculous!
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Re: Unable to purchase diamonds

Postby Wax Storm » 03 Sep 2020, 00:45

Guinastasia wrote:I clicked on the VIP store, and went to buy new diamonds (that's ANOTHER story), and when I chose the deal I wanted, it wouldn't go anywhere -- nothing happened.

And now, it won't even open the window!!! This is ridiculous!


Well what are you expecting? LP is not working properly! Give it time for the developing team to fix all glitches! What if they actually let you buy ds but once you get to the point to actually have them in your account there's nothing there? Won't you have to complain then? Or write to feedback?! JUST WAIT! HAVE PATIENCE!

We're all in same situation! Or do you wanna be special?!
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Queen.Christy (03 Sep 2020, 00:47)
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Re: Unable to purchase diamonds

Postby Guinastasia » 03 Sep 2020, 00:59

Sorry, I'm just mad because I wasted all that money, and then everything was deleted from my shopping cart.
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Re: Unable to purchase diamonds

Postby MsAmberly » 14 Oct 2020, 23:32

I have the same issue. I'm getting a tag saying the session timed out. Is there any progress with the purchases?
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Re: Unable to purchase diamonds

Postby ClaudiaM25 » 15 Oct 2020, 08:30

Delete cookies cache or try another browser. Remember to update the browsers also to latest version, not only the app!
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