Emeralds and diamonds are disappearing

If you notice any problems or bugs, here is the place to report them.
Image

Re: Emeralds and diamonds are disappearing

Postby Cammy » 02 May 2019, 07:32

Thanks you :)
lady name=Cammy-_-

Lady ID= 5787642

Image
User avatar
Cammy
Senior Member
Senior Member
 
Posts: 443
Joined: 27 Dec 2018, 19:54
Has thanked: 196 times
Have thanks: 269 times

Re: Emeralds and diamonds are disappearing

Postby Amethist » 02 May 2019, 07:56

You can’t scroll down? Hm.. try turning your iPad on a standing position. Like this:

Image

You should be able to see the full page then. :)
Image

For this post the author Amethist was thanked by:
Cammy (05 May 2019, 21:23)
Rating: 1.2%
 
Amethist
Forum Freak!
Forum Freak!
 
Posts: 2565
Joined: 19 Aug 2015, 08:05
Location: Earth, duh.
Has thanked: 352 times
Have thanks: 1359 times

Re: Emeralds and diamonds are disappearing

Postby Cammy » 02 May 2019, 17:00

Still doesn’t work but Claudia gave me the thing for the answer so it’s fine.
lady name=Cammy-_-

Lady ID= 5787642

Image

For this post the author Cammy was thanked by:
Amethist (03 May 2019, 03:08)
Rating: 1.2%
 
User avatar
Cammy
Senior Member
Senior Member
 
Posts: 443
Joined: 27 Dec 2018, 19:54
Has thanked: 196 times
Have thanks: 269 times

Re: Emeralds and diamonds are disappearing

Postby Wax Storm » 02 May 2019, 19:11

Cammy wrote:Still doesn’t work but Claudia gave me the thing for the answer so it’s fine.



So what was it? What did you spend it on? :D
Wax Storm
id=116317
Image

For this post the author Wax Storm was thanked by:
Cammy (05 May 2019, 21:23)
Rating: 1.2%
 
User avatar
Wax Storm
Forum Freak!
Forum Freak!
 
Posts: 1608
Joined: 01 Mar 2016, 09:35
Has thanked: 1231 times
Have thanks: 1487 times
National Flag:
United States

Re: Emeralds and diamonds are disappearing

Postby Cammy » 03 May 2019, 01:13

Apparently party gift and clothes, party Gift i now remember but clothes I have no memory of buying especially since I looked in my wardrobe twice and I couldn’t find anything new, but we got it covered so it’s all good
lady name=Cammy-_-

Lady ID= 5787642

Image

For this post the author Cammy was thanked by:
Wax Storm (03 May 2019, 01:30)
Rating: 1.2%
 
User avatar
Cammy
Senior Member
Senior Member
 
Posts: 443
Joined: 27 Dec 2018, 19:54
Has thanked: 196 times
Have thanks: 269 times

Re: Emeralds and diamonds are disappearing

Postby ClaudiaM25 » 05 May 2019, 15:21

Happy I could help ^_^

For this post the author ClaudiaM25 was thanked by:
Cammy (05 May 2019, 21:23)
Rating: 1.2%
 
User avatar
ClaudiaM25
Community Contributor
Community Contributor
Forum Freak!
Forum Freak!
 
Posts: 2348
Joined: 02 Jan 2010, 14:25
Location: Galati, Romania
Has thanked: 758 times
Have thanks: 3777 times
National Flag:
Romania

Re: Emeralds and diamonds are disappearing

Postby A.Miller » 14 Jan 2020, 22:11

I have been having the same problem with my diamonds and emeralds disappearing. I get a free play in the Gothic Event and it still takes an emerald from me. I have reported the problem to the Feedback system but it has not been fixed. I really like the game but know that there are quite a bit of computer errors that need to be fixed.
A.Miller
Junior Member
 
Posts: 7
Joined: 01 Jul 2019, 22:24
Has thanked: 0 time
Have thanks: 7 times

Re: Emeralds and diamonds are disappearing

Postby Wax Storm » 15 Jan 2020, 00:11

A.Miller wrote:I have been having the same problem with my diamonds and emeralds disappearing. I get a free play in the Gothic Event and it still takes an emerald from me. I have reported the problem to the Feedback system but it has not been fixed. I really like the game but know that there are quite a bit of computer errors that need to be fixed.


Hey there Gorgeous Lady!

Free clicks are not free :) When you use a life you also need to pay 1 emerald for it. When you don't have anymore lives you can still click if you pay 2 diamonds.
Wax Storm
id=116317
Image

For this post the author Wax Storm was thanked by:
Sarah Eilonwy (18 Jan 2020, 07:29)
Rating: 1.2%
 
User avatar
Wax Storm
Forum Freak!
Forum Freak!
 
Posts: 1608
Joined: 01 Mar 2016, 09:35
Has thanked: 1231 times
Have thanks: 1487 times
National Flag:
United States

Re: Emeralds and diamonds are disappearing

Postby Sarah Eilonwy » 18 Jan 2020, 07:33

Wax Storm wrote:
Cammy wrote:I first noticed this yesterday with emeralds. I had somewhere around 45 emeralds then they just dropped to 1 and I never bought anything with them. Then they drop down to to 0.(I have about 2 know because I just won them with the castle game) The diamonds where ok until today when a little over half of my 11 diamonds were gone. I already deleted my cookies but I don’t know how to delete cache because I play on a iPad and not a computer.



There might be so many reasons for this...for example I lose ds on stupid lucky cards! Because they don't give me the option of "are you sure", they just take it. Or if you wanted to buy something for ems but didn't had enough ems they will automatically get the ds from you. Write to feedback, they might be able to give you some info of what happened to them.



This happened to me just today as well. Losing 3 diamonds to lucky cards for a measly $44. At that rate, I'm better off trading them in which I would never do now that I'm not a newbie who didn't understand that diamonds and ems are not both earned in-game. I've requested like many others to give us a confirmation of some sort.Until then, I'm not buying diamonds at all and will make do with what I can win :rolleyes:

For this post the author Sarah Eilonwy was thanked by:
Wax Storm (18 Jan 2020, 15:42)
Rating: 1.2%
 
Sarah Eilonwy
Senior Member
Senior Member
 
Posts: 280
Joined: 15 Sep 2015, 23:59
Has thanked: 7427 times
Have thanks: 1939 times

Previous

Return to Bug Reports - International

Who is online

Users browsing this forum: No registered users and 1 guest