payment

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payment

Postby Randi brea » 20 Sep 2018, 22:12

yes, I having a payment problem, and I cannot find anyone to help me, ty, Randi
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Re: payment

Postby Red Queen » 21 Sep 2018, 09:21

Hi Randi

Open a ticket in feedback and explain your problem.
To see what feedback has answered you can go to the bottom of your page, to feedback, open and you'll see all the questions and answers.

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Re: payment

Postby ClaudiaM25 » 21 Sep 2018, 09:56

For payment issues follow this steps: VIP shop – Get more diamonds – Profile and support – Payment support and ask your question there.
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Re: payment

Postby Randi brea » 21 Sep 2018, 14:16

Red, I did this with feedback, and they told me not to contact anymore regarding this issue, Facebook players have to have a way to get to support and payment..tysm….Being treated like this in the game is what has got me so upset..hugs and xoxo......Randi...…..The sad part is all it would take would be a simple link to get me there..
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Re: payment

Postby Red Queen » 25 Sep 2018, 09:30

Randi, have you followed the steps that Claudia suggested?
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