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Postby raeshaj » 31 Jan 2018, 03:02

I have not been able to complete my last few missions. When I try to consume my popularity bonus, I get message "error_opening_gift". How can I fix this issue?
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Re: error message

Postby Naya_Adley » 31 Jan 2018, 05:27

raeshaj wrote:I have not been able to complete my last few missions. When I try to consume my popularity bonus, I get message "error_opening_gift". How can I fix this issue?

Hi raeshaj,

What gift were you trying to open? Gifts from events have a certain date set in which you can open them, so maybe that's what happened. If by gift you mean the popularity bonus, then try to refresh the page or log-out and back in to see if it works. This is a very unusual issue. If this problem continues, contact a LP game guide for further support.
-Naya
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Re: error message

Postby Red Queen » 31 Jan 2018, 09:47

Hi ladies.
There was a technical problem yesterday with consuming popularity bonuses.
If you clean your history > Cookies & Caches, you'll be able to consume bonuses.
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