I bought diamonds 2 times and did not receive!!

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I bought diamonds 2 times and did not receive!!

Postby Blair Waldorff » 22 Jul 2019, 19:16

It never happens before, and I never know where to post things, questions or anything, I think everything is hard to find, but I need help, don't want to lose special events because of my lack of diamonds! Please help!!
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Re: I bought diamonds 2 times and did not receive!!

Postby Wax Storm » 22 Jul 2019, 20:15

Blair Waldorff wrote:It never happens before, and I never know where to post things, questions or anything, I think everything is hard to find, but I need help, don't want to lose special events because of my lack of diamonds! Please help!!


Hello Gorgeous Lady! You'll have to contact the team directly through feedback and inquire about that issue.
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ClaudiaM25 (25 Jul 2019, 07:19)
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Re: I bought diamonds 2 times and did not receive!!

Postby ClaudiaM25 » 31 Jul 2019, 07:07

Follow this steps: VIP shop – Get more diamonds – Profile and support – Payment support and ask your question again there.

If you purchased diamonds via mobile, please provide there a transaction ID. You can get more information about it from here: https://support.google.com/store/answer/6160235?hl=en
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