Need help changing my profile picture

Need help changing my profile picture

Postby Lady Penelope » 03 Sep 2017, 19:45

Help Please! I cannot change my lady's profile picture.

I have a new picture to use, and I have it saved as both a jpeg and a png file, so I can use either one.

I tried removing my current picture, saving that,

then, choose file (i have tried both jpeg and png)

it puts the name of the file there, but the picture doesn't appear in the box.

I tried saving with just the name of the file there, but it keeps reverting back to my old picture!

No matter what I do, the old picture comes back!

Any ideas?? Or had the same problem yourself?
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Re: Need help changing my profile picture

Postby Red Queen » 05 Sep 2017, 09:35

Hi Lady P
Try cleaning your cookies and caches and then log in again. :)
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Annabelle Coco (14 Dec 2017, 14:20) • Lady Penelope (07 Sep 2017, 19:41)
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Re: Need help changing my profile picture

Postby Lady Penelope » 07 Sep 2017, 19:40

:D Thank you, Red Queen!!! That did the trick! I would have never thought of that! It worked instantly! :D

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Re: Need help changing my profile picture

Postby Red Queen » 08 Sep 2017, 17:34

You're welcome :)
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