How do you buy diamonds?

Re: How do you buy diamonds?

Postby Eleanor Romanov » 07 Feb 2017, 23:18

Just tried AGAIN with my debit card, credit card, and PayPal account to purchase diamonds and received the 'Your payment not successfully processed, please try again' message. I, as before, submitted 3 separate complaint tickets that stated:

Received 'Your payment not successful please try again' message. I was previously advised to send Madmoo/XS photos of my ID, debit card, credit card, debit card, and proof of address. I emailed this information to Madmoo/XS on January 31st and again on February 3rd. My physical address and phone number are pre-populated when I attempt to make payment. I would just like to be a paying customer. Please remove the block on my account.
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Re: How do you buy diamonds?

Postby ClaudiaM25 » 08 Feb 2017, 07:09

What is your lady name?

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Re: How do you buy diamonds?

Postby Eleanor Romanov » 08 Feb 2017, 07:24

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Re: How do you buy diamonds?

Postby ClaudiaM25 » 08 Feb 2017, 10:31

Have you sent any payment support ticket? If so, let me know the number also please.

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Re: How do you buy diamonds?

Postby Eleanor Romanov » 08 Feb 2017, 16:23

Sent you a PM with ticket numbers. Please let me know if I can provide you with any additional information.

Thank you so much!
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Re: How do you buy diamonds?

Postby Thyriah » 08 Feb 2017, 18:08

Claudia?

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Re: How do you buy diamonds?

Postby Eleanor Romanov » 08 Feb 2017, 19:58

Thyriah, I sent you a PM.
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Re: How do you buy diamonds?

Postby Thyriah » 08 Feb 2017, 22:27

Don't worry, I just wanted to trigger Claudia... ;)

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Re: How do you buy diamonds?

Postby Eleanor Romanov » 14 Feb 2017, 08:12

Hi Thyriah and Claudia, any updates? Tried using my debit card a couple of hours ago, and still didn't work. Thanks again for any help you can provide!
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Re: How do you buy diamonds?

Postby Eleanor Romanov » 16 Feb 2017, 19:43

Hi Thyriah and Claudia, I sent you each a PM, just to see if you had any updates. Thanks for all your help!
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